SHIPPING POLICY

SHIPPING & DELIVERY

At Gcogco Clothing Studio, we are committed to delivering your order safely and efficiently. Please review our shipping policy below before placing an order.

PROCESSING TIMES

Orders are processed within 1–7 business days after payment confirmation.

During sales, launches, or holidays, processing may take slightly longer.

Orders placed on weekends or public holidays will be processed on the next business day.

SHIPPING TIMEFRAMES

Estimated delivery times:

• South Africa: 3–7 business days
• International Orders: 7–21 business days depending on destination and customs processing.

Please note that delivery estimates are not guaranteed and may vary due to courier delays or unforeseen circumstances.

SHIPPING FEES

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

TRACKING YOUR ORDER

Once your order has been shipped, you will receive a confirmation email or WhatsApp message containing your tracking information.

INCORRECT ADDRESS

Customers are responsible for providing accurate shipping information. We are not liable for delays or losses caused by incorrect or incomplete addresses.

LOST OR DELAYED PARCELS

If your parcel is significantly delayed or lost in transit, please contact us and we will assist in resolving the issue with the courier company.

CUSTOMS & DUTIES

International customers may be required to pay customs duties, taxes, or import fees imposed by their country. These charges are the customer’s responsibility.

CONTACT

For delivery assistance:

Email: info@gcogcoclothingstudio.co.za / gcogcoclothingstudio@gmail.com

WhatsApp: +27 78 433 6709